As our valued customer we ask that you take the time to read the following terms and conditions which govern the use of products provided on the Herbs & Heart website.

Welcome to the Herbs & Heart website. This website is owned by, and its content is published by Herbs & Heart Pty Ltd ABN 61 630 449 839

By browsing the website or placing an order, you agree to be bound by the terms and conditions listed below.

Herbs & Heart Pty Ltd reserves the right to amend at any time any terms, conditions or policies governing this website by posting the amended terms on this site. The amended terms shall be effective immediately after they are posted on this website.  Each order will be governed by the terms of use in force at the date of that transaction. It is your responsibility to ensure you review and understand these conditions on each occasion you use this website.

We have taken every step to make sure that the information provided on this website is correct and accurate. The use of the Herbs & Heart Store is at your own risk. Herbs & Heart Pty Ltd does not accept liability for any loss or damages caused by this website, or any website linked to this website.


Part of this website is a shopping website where you can browse, select and order products from Herbs & Heart Pty Ltd.

You warrant that all details you provide to us upon ordering are accurate and correct, that the information you have provided to us is correct at the time of ordering and that you accept the responsibility that fulfillment of your order is predicated on the information that you have provided to us.

This website is intended for use by persons aged 18 years or older. Users under 18 are advised to ask a parent or guardian for their permission before purchasing any products from this website.


The content found on this website is the property of Herbs & Heart Pty Ltd and is protected by Australian and International copyright laws.  This includes all content on this site, inclusive of designs, text, logos, images, audio, and graphics etc, which are the property of Herbs & Heart Pty Ltd.  No part of this site may be reproduced, copied or used in any manner for any commercial purpose without prior written consent by Herbs & Heart Pty Ltd.


Herbs & Heart Pty Ltd trademarks may not be used in connection with any product or service that is not part of Herbs & Heart Pty Ltd or in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Herbs & Heart Pty Ltd.


Herbs & Heart Pty Ltd is under no obligation to ship any products ordered until payment for those products has been received in full. Any order placed by you is in effect an offer by you to purchase a product for the price (including the delivery and other charges) specified in this website. Herbs & Heart Pty Ltd may accept or reject your order for any reason, including, the unavailability of any product or an error in your order. Your contract with Herbs & Heart Pty Ltd will only come into existence when you have fully paid for your order and Herbs & Heart Pty Ltd advises you that it has accepted your order and your receipt has been confirmed.

Prices of Herbs & Heart Pty Ltd products and delivery and other related charges as displayed are current at the time of issue, but may change at any time and are subject to availability. Similarly the availability of products and services may change from time to time.


On the Australian website ( the nominated currency used for all transactions is Australian Dollars (AUD$).

All prices displayed on the Australia website ( will be in AUD$ and be inclusive of GST (Australian domestic Goods and Services Tax).


All Australian domestic customers and deliveries sent to Australian delivery addresses from the Australian Website ( will be subject to Australian GST.

The rate of Australian GST is 10%.

When Australian goods are exported (sent to a delivery address outside Australia) then the GST component of the price will be removed and the export price will be exclusive of GST.


All credit card information collected by Herbs & Heart Pty Ltd for the purpose of payment of orders purchased on our website will be stored securely. The credit card details will be masked on your account and will not be visible to any Herbs & Heart Pty Ltd Customer Service staff.


We may offer promotional discount codes which may apply to any or certain purchases made through the Herbs & Heart Pty Ltd website. Promotional codes are valid for a specific time period and cannot be used in conjunction with other promotional codes, including automated discounts at the shopping cart. If you use a promotional code to purchase a product, in which you later exchange or return, and the price has returned to normal, you will only be refunded the amount that you paid. Any further conditions of using the promotional codes will be specified at the time.


Information and any advice contained within the Herbs & Heart Pty Ltd website is of a general nature and is not intended to represent or replace professional advice for individual or specific conditions.


This Website is designed for purchases by individuals for personal use, and you agree not to use it for commercial purposes.

Herbs & Heart Pty Ltd reserves the right to refuse any order which it reasonably considers is for commercial use or sale or where a product is not in stock. While we take reasonable precautions to ensure that the price and details of products listed are correct, if they are incorrect or we are out of stock and we can’t agree on how to resolve the issue, we reserve the right to cancel the order and refund any amount charged to your credit card.

The purchaser agrees to use the purchased products only for their intended purpose and as per the instructions provided by the manufacturer. Any other use will cause the purchaser to assume full responsibility for any loss or damage arising out of their use.


Herbs & Heart Pty Ltd aims to provide accurate stock availability, however as our stock numbers vary, the availability is only valid at the time shown.


Herbs & Heart Pty Ltd has the right at any time and without notice to amend, remove or vary the products, services and any pages of its website.


All items purchased from Herbs & Heart Pty Ltd are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. Customers who elect to have goods delivered to an address whereby the goods may be accepted or signed for by a 3rd party (i.e. workplace, hotel, office building) accept all responsibility for location and recovery of the goods once the carrier has reported delivery to that address.


Should you have any queries in regards to the Herbs & Heart Pty Ltd website, it’s content or conduct, please contact: Herbs & Heart, 54 Sackville Street, Ingleburn, NSW 2565 or via email at


The information contained in this site is liable to change and although Herbs & Heart Pty Ltd makes every effort to keep material on this site up to date, there may be delays, errors or omissions as a result. In any important matter, you should seek professional advice tailored to your specific circumstances.

The listing of a person or organisation in any part of this web site does not imply any form of endorsement by Herbs & Heart Pty Ltd of the products or services provided by that person or organisation. Similarly, links to other web sites have been inserted for your convenience and do not constitute endorsement of material at those sites, or any associated organisation, product or service.

Please note that some material on this site includes views or recommendations of third parties, which do not necessarily reflect the views of Herbs & Heart Pty Ltd, or indicate its commitment to particular course of action. Herbs & Heart Pty Ltd cannot verify the accuracy of information that has been provided by third parties.

To the full extent permissible by applicable law, Herbs & Heart Pty Ltd, nor its affiliates, nor any of their officers, directors, or employees, agents, third-party content providers, merchants, sponsors, licensors , or the like, warrant that the Herbs & Heart Pty Ltd website will be uninterrupted or error-free, nor do they make any warranty as to the results that may be obtained from the use of the Herbs & Heart Pty Ltd website, or as to the accuracy, reliability, or currency of any information content, service, or merchandise provided. Herbs & Heart Pty Ltd reserves the right to change any advertised price before accepting an order. All products are subject to availability and may be withdrawn at any time. If we are unable to fulfil your order, you will be offered an alternative or given a refund for the unavailable product.


These website Terms of Use shall be governed by and construed in accordance with the laws of Australia.


Herbs & Heart Pty Ltd reserves the right to amend these Terms and Conditions at any time and without informing you. All changes will be posted online and continued use of the site will be deemed acceptance of the new Terms and Conditions.